Delivery Terms and Conditions
*** PLEASE NOTE WE DO NOT DELIVER ON BANK HOLIDAYS
Selected Date Delivery -
£6.95 - Standard items
£9.99- Large items
Delivery is calculated at checkout.
Once you have selected your delivery date, your order will then be processed, baked, boxed and sent out to arrive on your chosen date, by next day tracked delivery.
When requiring postal delivery please ensure that you have given us your name, address, recipient's address and a telephone number- It is the customers responsibility to provide these as we are unable to give you a great service otherwise.
You also need to ensure that someone is there to accept delivery. The Queen of Tarts cannot accept responsibility for incorrect or insufficient information, or because no-one is at home to receive their goods.
As we use a courier service it helps if you can give us as much information (at the time of placing your order) as possible. Once it leaves us it is in their hands and we cannot be responsible for any errors made by the couriers themselves.
Once your order is processed, and baked, we send it with our courier who will, in turn, send you a time slot and tracking details.
Current lead time for delivery 1-2 days due to COVID.
We offer contactless collection from our HQ, if you opt for this service you will be given a collection time.All collections are contactless. Please be aware that once given a time slot we will be unable to change the timing.
Collection details are sent at time of ordering
All of our tarts, brownies and biscuits have a minimum of 5-7 days shelf life. Please store your goods either in the fridge or a cool place (covered) They can also be frozen - if they last that long!